Privacy Policy
Last Updated: February 21, 2026
Chalcedony Candle Co. ("we", "us", "our") operates the website https://chalcedonycandlesco.com (the "Site"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, make a purchase, or interact with our services.
By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.
1. Information We Collect
We collect the following categories of personal information (as defined under applicable laws including CCPA/CPRA):
- Personal identifiers: name, email address, shipping/billing address, phone number, IP address
- Commercial information: products purchased, order history, payment information (we do not store full credit card numbers — processed securely via third-party providers like Stripe)
- Internet or electronic network activity: browser type, device information, pages visited, time spent on site, referring/exit pages
- Geolocation data: approximate location derived from IP address (not precise GPS)
- Inferences: preferences or interests drawn from your browsing and purchase behavior
2. How We Collect Information
- Directly from you: when you place an order, sign up for our newsletter, contact us, or create an account
- Automatically: through cookies, server logs, and analytics tools (e.g., Google Analytics)
- From third parties: payment processors (e.g., Stripe), shipping carriers, and marketing platforms (as applicable)
3. How We Use Your Information
We use your information to:
- Process and fulfill orders (including payment processing and shipping)
- Send order confirmations, shipping updates, and customer service communications
- Send marketing emails/newsletters (you can unsubscribe at any time via the link in emails)
- Improve our website, products, and customer experience
- Detect and prevent fraud, enforce our terms, and comply with legal obligations
- Personalize your experience (e.g., product recommendations)
4. Sharing Your Information
We do not sell or share your personal information for cross-context behavioral advertising or targeted purposes under CCPA/CPRA. We may disclose it with:
- Service providers (e.g., e-commerce platform, payment processors like Stripe, email services, shipping carriers)
- Legal authorities when required by law, court order, or to protect rights/safety
All third parties are contractually required to use your data only for the purposes we specify and to protect it with reasonable security measures.
5. Cookies and Tracking Technologies
We use cookies and similar technologies for essential site functionality (e.g., shopping cart persistence), analytics, and performance improvements. You can manage preferences through your browser settings or our cookie consent banner (if implemented). For more details, see our Cookie Policy (link forthcoming or integrate as needed).
6. Your Privacy Rights (Including CCPA/CPRA for California Residents)
Depending on your location (especially California residents under CCPA as amended by CPRA), you may have rights to:
- Know/access what personal information we collect/use/share about you (including categories and specific pieces)
- Request deletion of your personal information
- Opt out of any "sale" or "sharing" of personal information (we do not engage in these activities)
- Limit use of sensitive personal information (we do not collect/process sensitive data beyond what's necessary for orders)
- Non-discrimination for exercising your rights
To exercise these rights, email us at hello@chalcedonycandlesco.com. We will verify your identity and respond within 45 days (extendable per law). We update this policy at least annually as required.
7. Data Security
We implement reasonable technical and organizational measures (e.g., encryption for transmissions, secure processors) to protect your information. However, no method over the internet or electronic storage is 100% secure.
8. Data Retention
We retain personal information only as long as necessary (e.g., order records ~7 years for tax/accounting; marketing data until unsubscribe). After that, data is deleted or anonymized.
9. Children's Privacy
Our Site is not intended for children under 16 (or 13 under COPPA where applicable). We do not knowingly collect personal information from children under 16. If we learn we have, we will delete it promptly.
10. International Users
The Site is hosted in the United States. If you access from outside the U.S. (including EU/EEA), your information may be transferred to and processed in the U.S., which may have different data protection standards. By using the Site, you consent to this transfer.
11. Changes to This Privacy Policy
We may update this policy. Changes will be posted here with a new "Last Updated" date. Continued use after changes constitutes acceptance. Check back periodically.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Chalcedony Candle Co.
Email: hello@chalcedonycandlesco.com